FAQs

When should I book my cake?

We suggest that you book your wedding cake six to eight months ahead of your special day as some popular dates fill up very fast. One week minimum notice is required for any other celebration cake or cupcake order, and they are all subject to availability. Our suggestion, do not leave it to the last minute: the earlier, the better.

Can I hold the date?

Yes, you can. In order to hold a date, a contract must be signed and a $100 deposit must be made. The final contract, cake design and details must be finalized one month before your date with one of our decorators, and paid in full two weeks before your event. The mentioned deposit is applied to the cost of your cake and it is not refundable. Remember that the availability of your date is not guaranteed until you have reserved your date with a deposit or confirmed the order with the 50% deposit.

How much are your cakes?

Taking into account that our creations are completely custom made, the price for our cakes depends on the number of servings, complexity of the design and the amount of detail and time put into decorating. Decorated wedding or tiered fondant covered cakes start at $5/serving, with a minimum of $75. 3D sculpted cakes start at $10/serving with a minimum of $350. Fondant figurines start at $45.

How do I get a quotation for a specific desing?

Please, send us an email with your request and one of our cake decorators will contact you back by email or phone as soon as possible, in order to provide you with a quote or to ask for more details. Please indicate the nature of the event if interested in setting up a consultation. We are happy to work within your event budget and encourage you to contact us for a consultation so that we can discuss your cake order in person. We feel meeting with someone face-to-face and getting to know their ideas is the best way to plan a spectacular cake.

Can I book a consultation and sample cake flavours?

Design/Tasting appointments are held for most wedding and corporate events, but not all cake orders. All of our consultations are free and by appointment only. During the first consultation the design will be drawn up and the quotation given. Then you will be able to choose up to six flavors for cakes and creams, to be tested during a second appointment. Two to four people per consultation maximum please. In order to set up a consultation, please email us at info@cakecouture-edibleart.ca with a proposed date and time. Confirmation of the appointment will be made also via email.

Can I have different flavors for the different tiers of my cake?

Yes. There is no extra cost associated to this. Flavors for the filling and cake can be mixed and matched to your specifications, but the icing will depend on the design.

Who puts the flowers and topper on my wedding cake?

In most cases, fresh flowers should be brought directly to your hall. Just bring your topper with them. Your hall will have it waiting at the cake table for us to put on when we arrive with the cake. Flowers can be placed by Cake Couture the day of the wedding at no extra cost. However, this needs to be specified when finalizing the contract to make sure that one of our decorators is present at the time of delivery.

Do you deliver cakes or cupcakes?

Yes we do deliver and set up cakes within Edmonton for $50. For orders of 250 cupcakes or more, delivery and set up is $75 within the city. We also deliver to other locations and cities throughout Alberta. Contact our shop for special delivery requests, as the cost will depend on the distance and time required. Cake Couture does not recommend clients transporting cakes over 3 tiers tall or any cake requiring columns and is not responsible for any damage that may occur to any client-transported cake once it has left our facilities.

How do I confirm my order?

A 50% non-refundable deposit is required at the time of booking and can be in the form of cash, debit or credit card. If the cake is delivered, the remaining 50% is due one week before the event. If the cake is picked up, then the balance can be paid at our store on the pick up date. Remember that the availability of your date is not guaranteed until you have reserved your date with a deposit or confirmed the order with the non-refundable 50% deposit.

Can I cancel my order once it has been placed?

If you cancel your order 7 days before your event by email to info@cakecouture-edibleart.ca, a gift card will be issued for the 50% non-refundable deposit made when the order was confirmed. This amount can be used towards any other cake or cupcakes, subject to availability of the new date. If you cancel your order less than 7 days prior to your event, there is no payment refund as we are not taking another order for that same day and time.

Can you make picture cakes or cupcakes?

Yes, we are able to print your pictures, corporate logos or images onto cakes or cupcakes. Please contact our shop in order to get a quote. Fondant figurines matching the images are also available starting at $45.

Do you make or sell last minute cakes or daily cupcakes?

No, we do not. Our shop is open by appointment only and we do not have any cakes or cupcakes pre-made for sale. Every cake we make is custom made from conception and designed to completion.